Privacy Policy
Last updated: September 1, 2026
This Privacy Policy explains how the Hajj & Umrah App, designed and developed by Nukta Solutions, collects, uses, and protects your information when you use our mobile app and this website. By using the app you agree to the practices described here.
1. Information We Collect
We collect the details you give us directly, such as your name, email address, and any message you send to our support team or through the newsletter form. We also collect limited technical data — device model, operating system, app version, and anonymous usage statistics — to keep the app stable and improve it.
2. How We Use Your Information
Your information is used to run and improve the app's features, send the prayer time and ritual reminders you switch on, answer your questions, and share newsletter updates you have asked for. We do not sell your personal information to anyone.
3. Device Permissions
Prayer times, the Qibla finder, and the maps of the holy sites need your approximate or precise location, which is processed on your device and is not stored on our servers. Notification, camera, and storage permissions are requested only when a feature you open needs them, and you can withdraw any permission in your device settings at any time.
4. Sharing Your Information
We share data only with the service providers who help us operate the app — hosting, analytics, crash reporting, email delivery, and payment processing for donations — and only as far as they need it to do their work. We may also disclose information where the law requires it or where it is necessary to protect the safety of our users.
5. Data Retention
We keep your information for as long as your account is active or as long as we need it to provide the service, and then delete or anonymise it. Newsletter records are kept until you unsubscribe.
6. Security
We protect your data with encryption in transit, access controls, and regular reviews of our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Children's Privacy
The app is intended for pilgrims aged 13 and over, and we do not knowingly collect personal data from children below that age. If you believe a child has given us personal information, contact us and we will delete it.
8. Your Rights
Depending on where you live, you may ask us to access, correct, export, or delete your personal data, or object to certain processing. Write to support@example.com and we will respond within the time the applicable law allows.
9. Changes to This Policy
We may update this policy as the app evolves. Material changes will be announced in the app or on this page, and the date above always shows the latest revision.
10. Contact Us
Questions about privacy can be sent to support@example.com. We are happy to explain how your data is handled.